/* Carta de servicios: one shared content width and the portal's existing visual language. */
.transparency.charter{--charter-width:1180px;--charter-space:72px}
.transparency.charter>:is(.trans-breadcrumb,section,.charter-updated){width:100%;max-width:var(--charter-width);min-width:0;margin-inline:auto}
.transparency.charter>section{margin-bottom:var(--charter-space)}
.transparency.charter .trans-hero{margin-bottom:40px}
.transparency.charter .trans-hero-centered{margin-bottom:0}
.transparency.charter .trans-hero-centered>p{max-width:850px;margin-inline:auto;font-size:14px;line-height:1.9}
.transparency.charter h2{font-size:clamp(26px,2.6vw,34px);line-height:1.25}
.transparency.charter .trans-heading{column-gap:32px;margin-bottom:28px}
.transparency.charter .trans-heading h2{max-width:none}
.transparency.charter .charter-summary{padding:0;background:transparent;border-radius:0}
.transparency.charter .charter-summary :is(.accessibility-intro,.accessibility-body){width:100%;max-width:none;margin-inline:0}
.transparency.charter .charter-summary .accessibility-intro{margin-bottom:24px}
.transparency.charter .charter-summary h2{max-width:none}
.transparency.charter .trans-protocol{gap:32px;grid-template-columns:minmax(0,1.4fr) minmax(0,1fr)}
.transparency.charter .protocol-copy>p{max-width:none}
.transparency.charter .protocol-downloads{padding:24px;grid-template-columns:minmax(0,1fr)}
.transparency.charter .charter-area-grid .trans-area{min-width:0;padding:24px;min-height:235px}
.transparency.charter .charter-area-grid .trans-area h3{max-width:none;font-size:19px}
.transparency.charter .charter-area-grid .trans-area p{max-width:none}
.transparency.charter .charter-area-grid .trans-area-number{font-size:26px;margin-bottom:18px}
.charter .charter-quicklinks{margin-top:0}
.charter .charter-summary .accessibility-body>p,.charter .charter-list{font-size:15px;line-height:1.9}
.charter .charter-list{margin:0 0 22px;padding-left:22px}
.charter .charter-list li{margin:0 0 8px}
.charter .charter-area-grid{grid-template-columns:repeat(4,minmax(0,1fr))}
.charter .charter-section{max-width:var(--charter-width);margin:0 auto var(--charter-space);scroll-margin-top:35px}
.charter .charter-section-heading{margin-bottom:26px}
.charter .charter-section-heading h2{margin:0}
.charter .charter-section h3{font-size:22px;margin:34px 0 14px}
.charter .charter-section>p{max-width:none;font-size:15px;line-height:1.9}
.charter .charter-table-wrap{border:1px solid #dbe5f2;border-radius:18px;overflow-x:auto;background:#fff}
.charter .charter-results{display:table;table-layout:fixed;width:100%;border-collapse:collapse;font-size:13px;line-height:1.6;color:#526984}
.charter .charter-results thead th:nth-child(1){width:25%}
.charter .charter-results thead th:nth-child(2){width:18%}
.charter .charter-results thead th:nth-child(3){width:11%}
.charter .charter-results thead th:nth-child(4){width:21%}
.charter .charter-results thead th:nth-child(5){width:11%}
.charter .charter-results thead th:nth-child(6){width:14%}
.charter .charter-results thead th{background:#edf3fc;color:#17345c;font-weight:600;text-align:left;padding:14px;font-size:12px}
.charter .charter-results :is(thead,tbody) th,.charter .charter-results td{padding:14px;border:0;border-top:1px solid #e6edf6;text-align:left;vertical-align:top}
.charter .charter-results tbody th[scope=row]{font-weight:500;color:#17345c}
.charter .charter-results .charter-service th{background:#f6f9fd;color:#3163b3;font-size:11px;letter-spacing:.1em;text-transform:uppercase;font-weight:600;padding:10px 16px}
.charter .charter-result{font-weight:600;color:#17345c}
.charter .charter-status{display:inline-flex;align-items:center;gap:6px;white-space:nowrap;border-radius:999px;padding:4px 11px 4px 8px;font-size:12px;font-weight:600}
.charter .charter-status-met{background:#e3f2e8;color:#1b5e33}
.charter .charter-status-measuring{background:#eef1f5;color:#45566c}
.charter .charter-note{font-size:12px;color:#61748d;margin-top:16px}
.charter .charter-callout{border-left:4px solid #3163b3;background:#edf3fc;border-radius:0 16px 16px 0;padding:20px 24px;margin:0 0 30px;max-width:none}
.charter .charter-callout p{margin:0}
.transparency.charter .charter-callout-title{font-family:Manrope,Inter,sans-serif;font-size:19px;font-weight:600;color:#17345c;margin-bottom:4px}
.charter .charter-columns{display:grid;grid-template-columns:1fr 1fr;gap:20px}
.charter .charter-column{background:#f3f6fb;border-radius:20px;padding:24px;min-width:0}
.charter .charter-column>h3{margin:0 0 20px}
.charter .charter-checklist{list-style:none;margin:0;padding:0}
.charter .charter-checklist li{display:flex;gap:12px;align-items:flex-start;margin:0 0 14px;font-size:14px;line-height:1.8}
.charter .charter-checklist .ui-icon{color:#3163b3;margin-top:4px}
.charter .charter-channels{list-style:none;margin:0 0 24px;padding:0;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}
.charter .charter-channel{background:#f0f5fc;border-radius:18px;padding:24px;min-width:0;display:flex;flex-direction:column}
.charter .charter-channel h3{font-size:19px;margin:0 0 12px}
.charter .charter-channel p{font-size:14px;margin:0 0 14px}
.transparency.charter .charter-address{color:#17345c;font-weight:600;overflow-wrap:anywhere;user-select:all}
.charter .charter-channel:last-child:nth-child(odd){grid-column:1/-1}
.charter .charter-channel:last-child .charter-phones{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:24px}
.charter .charter-channel-actions,.charter .charter-phone-actions{display:flex;flex-wrap:wrap;gap:10px;margin-top:auto}
.charter .charter-phones{list-style:none;margin:0 0 12px;padding:0}
.charter .charter-phones li{display:grid;gap:8px;margin-bottom:14px;font-size:14px}
.transparency.charter a.ui-action{text-decoration:none}
.charter .charter-steps{margin:0;padding-left:22px;font-size:14px;line-height:1.8}
.charter .charter-steps li{margin-bottom:10px}
.charter .charter-details{border:1px solid #dbe5f2;border-radius:18px;padding:0 28px;background:#fff}
.charter .charter-details summary{display:flex;align-items:center;justify-content:space-between;gap:16px;cursor:pointer;padding:22px 0;font-family:Manrope,Inter,sans-serif;font-size:20px;font-weight:600;color:#17345c;list-style:none}
.charter .charter-details summary::-webkit-details-marker{display:none}
.charter .charter-details[open] summary .ui-icon{transform:rotate(180deg)}
.charter .charter-official-text{max-width:none;padding-bottom:28px;font-size:14px}
.charter .charter-official-text h2{font-size:22px;margin:30px 0 12px}
.charter .charter-official-text h3{font-size:17px;margin:20px 0 8px}
.charter .charter-official-text table{width:100%;border-collapse:collapse;font-size:12px;line-height:1.6}
.charter .charter-official-text caption{text-align:left;font-weight:600;color:#17345c;padding-bottom:8px}
.charter .charter-official-text :is(th,td){border:1px solid #dbe5f2;padding:8px;text-align:left;vertical-align:top}
.charter .charter-official-text>div{overflow-x:auto}
.charter .charter-updated{max-width:var(--charter-width);margin:0 auto;font-size:12px;color:#61748d}
@media(max-width:1000px){.charter .charter-results{min-width:920px}.transparency.charter .trans-protocol{grid-template-columns:1fr}.charter .charter-area-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:760px){
.transparency.charter{--charter-space:48px}
.transparency.charter .charter-area-grid .trans-area{min-height:0;padding:22px}
.charter .charter-results{min-width:0;table-layout:auto}
.charter .charter-channel:last-child .charter-phones{grid-template-columns:1fr;gap:0}
.charter .charter-columns{grid-template-columns:1fr}
.charter .charter-channels{grid-template-columns:1fr}
.charter .charter-table-wrap{border:0;background:none;border-radius:0}
.charter .charter-results thead{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%)}
.charter .charter-results,.charter .charter-results tbody,.charter .charter-results tr,.charter .charter-results tbody th,.charter .charter-results td{display:block;width:auto}
.charter .charter-results tbody{margin-bottom:18px}
.charter .charter-results tr{background:#fff;border:1px solid #dbe5f2;border-radius:16px;margin-bottom:10px;padding:6px 16px}
.charter .charter-results tr.charter-service{background:none;border:0;padding:0;margin:0 0 8px}
.charter .charter-results .charter-service th{background:none;border:0;padding:4px 0}
.charter .charter-results tbody th[scope=row],.charter .charter-results td{border-top:0;padding:8px 0}
.charter .charter-results td{display:grid;grid-template-columns:96px minmax(0,1fr);gap:10px;border-top:1px solid #eef2f8}
.charter .charter-results td::before{content:attr(data-label);font-size:11px;font-weight:600;color:#61748d}
.charter .charter-details{padding:0 18px}
}
@media(max-width:640px){.charter .charter-area-grid{grid-template-columns:1fr}.transparency.charter .charter-section{margin-bottom:var(--charter-space)}.charter .charter-column,.charter .charter-channel{padding:20px}}
@media(prefers-reduced-motion:reduce){.charter .charter-details summary .ui-icon{transition:none}}

.charter .charter-hero-actions{display:flex;justify-content:center;margin-top:24px}
.charter .charter-hero-actions .ui-action{max-width:100%;text-align:left}

.transparency.charter .trans-hero-centered>.charter-edition{margin-top:18px;margin-bottom:0;color:#62738d;font-size:13px;line-height:1.7}

/* Executive summary: open heading, service columns and a unified closing panel. */
.transparency.charter .charter-summary{padding:0;border:0;border-radius:0;background:none;overflow:visible}
.transparency.charter .charter-summary .accessibility-intro{padding:0;margin:0 0 24px;background:none;border:0}
.transparency.charter .charter-summary .accessibility-intro h2{margin-bottom:0}
.transparency.charter .charter-summary .accessibility-body{padding:0;display:block}
.transparency.charter .charter-summary .accessibility-body>p{margin:0 0 24px;max-width:none}
.transparency.charter .charter-summary-services{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:0;list-style:none;margin:0 0 32px;padding:28px 0;background:#f0f5fc;border-radius:20px}
.transparency.charter .charter-summary-services>li{display:block;min-width:0;padding:0 28px;margin:0;border:0;border-right:1px solid #d8e2f0;font-size:14px;line-height:1.8;text-align:justify;text-align-last:start}
.transparency.charter .charter-summary-services>li:last-child{border-right:0}
.transparency.charter .charter-summary-services>li::before{display:none}
.transparency.charter .charter-summary-services>li>strong{display:block;margin-bottom:12px;color:#17345c;font-size:18px;line-height:1.4;text-align:left}
.transparency.charter .charter-summary-services>li>span{min-width:0}
.transparency.charter .charter-summary-commitments{padding:28px 32px 24px;margin:0;background:#fff;border:1px solid #dce5f1;border-bottom:0;border-radius:20px 20px 0 0}
.transparency.charter .charter-summary-commitments>p{max-width:none;margin:0 0 18px}
.transparency.charter .charter-summary-commitments>p:last-child{margin-bottom:0}
.transparency.charter .charter-summary-governance{padding:20px 32px 24px;background:#f7f9fc;border:1px solid #dce5f1;border-top:0;border-radius:0 0 20px 20px;color:#526984}
.transparency.charter .charter-summary-governance>p{max-width:none;margin:0 0 12px;font-size:13px}
.transparency.charter .charter-summary-governance>.charter-list{list-style:none;margin:0;padding:0;font-size:13px}
.transparency.charter .charter-summary-governance li{margin:8px 0 0;padding:0;overflow-wrap:anywhere}
.transparency.charter .charter-summary-governance li::before{display:none}
@media(max-width:760px){.transparency.charter .charter-summary-services{grid-template-columns:1fr;padding:0 20px}.transparency.charter .charter-summary-services>li{padding:20px 0;border-right:0;border-bottom:1px solid #d8e2f0}.transparency.charter .charter-summary-services>li:last-child{border-bottom:0}.transparency.charter .charter-summary-commitments,.transparency.charter .charter-summary-governance{padding:24px 20px}}

/* Complaints: three channels, office plus phone, then preparation and follow-up. */
.charter #quejas{display:grid;grid-template-columns:minmax(0,1fr);gap:24px}
.charter #quejas>.charter-section-heading{margin:0}
.charter #quejas>.charter-section-heading h2{margin-bottom:0}
.charter #quejas>p{margin:0;align-self:center;max-width:none}
.charter #quejas>.charter-channels,.charter #quejas>.charter-columns{grid-column:1/-1;margin:0}
.charter #quejas>.charter-channels{grid-template-columns:repeat(3,minmax(0,1fr));gap:20px}
.charter #quejas .charter-channel{background:#fff;border:1px solid #dce5f1;border-radius:20px;padding:26px;min-height:0}
.charter #quejas .charter-channel h3{font-size:19px;line-height:1.35}
.charter #quejas .charter-address{overflow-wrap:anywhere}
.charter #quejas .charter-channel-actions{padding-top:20px;align-items:flex-start}
.charter #quejas .charter-channel:nth-child(-n+3) .charter-channel-actions{padding-top:16px}
.charter #quejas .charter-channel:last-child{grid-column:span 2;min-height:0}
.charter #quejas .charter-channel:last-child .charter-phones{display:grid;grid-template-columns:1fr;gap:12px;margin:0 0 14px}
.charter #quejas .charter-phones>li{display:flex;align-items:center;justify-content:space-between;gap:14px;flex-wrap:wrap;padding:12px 14px;background:#f0f5fc;border-radius:12px;margin:0}
.charter #quejas .charter-phone-actions{margin:0;gap:8px}
.charter #quejas .charter-phone-actions .ui-action{background:#fff}
.charter #quejas .charter-channel:last-child>p:last-child{margin-bottom:0}
.charter #quejas>.charter-columns{gap:20px}
.charter #quejas .charter-column{padding:28px;background:#f0f5fc;border-radius:20px}
.charter #quejas .charter-column:last-child{background:#1b3052;color:#e0e9f7}
.charter #quejas .charter-column:last-child h3{color:#fff}
.charter #quejas .charter-column:last-child li{color:#e0e9f7}
.charter #quejas .charter-column:last-child .charter-steps li::before{background:#304665;color:#b4cef4;border:1px solid #4b6080}
@media(max-width:1000px){.charter #quejas{gap:24px}.charter #quejas .charter-channel{padding:20px}.charter #quejas .charter-channels{grid-template-columns:repeat(2,minmax(0,1fr))}.charter #quejas .charter-channel:last-child{grid-column:1/-1}}
@media(max-width:760px){.charter #quejas{grid-template-columns:1fr}.charter #quejas>.charter-channels{grid-template-columns:1fr}.charter #quejas .charter-channel{min-height:0}.charter #quejas .charter-channel:last-child{grid-column:auto}.charter #quejas .charter-column{padding:24px 20px}.charter #quejas .charter-phones>li{align-items:flex-start;flex-direction:column}}

/* Follow-up and remedy: two complementary reading panels. */
.charter #seguimiento .charter-followup-grid{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(0,1fr);gap:20px}
.charter #seguimiento .charter-followup-publication,.charter #seguimiento .charter-followup-guarantee{min-width:0;padding:32px;border-radius:20px}
.charter #seguimiento .charter-followup-publication{background:#f0f5fc}
.charter #seguimiento .charter-followup-guarantee{background:#1b3052;color:#e0e9f7}
.charter #seguimiento .charter-followup-grid p{max-width:none;margin:0 0 20px;font-size:15px;line-height:1.8}
.charter #seguimiento .charter-followup-grid p:last-child{margin-bottom:0}
.charter #seguimiento .charter-callout{background:#fff;border:1px solid #dce5f1;border-radius:16px;margin:24px 0 0;padding:22px}
.charter #seguimiento .charter-callout .charter-callout-title{font-size:18px;line-height:1.4;color:#17345c;margin-bottom:10px}
.charter #seguimiento .charter-callout p:last-child{font-size:13px}
.charter #seguimiento .charter-followup-guarantee h3{color:#fff;font-size:23px;line-height:1.35;margin:0 0 20px}
.charter #seguimiento .charter-followup-guarantee p{color:#e0e9f7}
.charter #seguimiento .charter-followup-guarantee a{color:#b5d0f7;text-decoration:underline;text-underline-offset:3px}
.charter #seguimiento .charter-followup-guarantee a:hover{color:#fff}
@media(max-width:760px){.charter #seguimiento .charter-followup-grid{grid-template-columns:1fr}.charter #seguimiento .charter-followup-publication,.charter #seguimiento .charter-followup-guarantee{padding:24px 20px}.charter #seguimiento .charter-callout{padding:20px}}

/* Rights, responsibilities and participation share a three-column layout. */
.charter #derechos>.charter-columns{grid-template-columns:repeat(3,minmax(0,1fr));gap:20px;align-items:stretch}
.charter #derechos .charter-column{min-width:0;padding:28px;background:#fff;border:1px solid #dce5f1;border-radius:20px}
.charter #derechos .charter-column:first-child{background:#f0f5fc;border-color:#f0f5fc}
.charter #derechos .charter-column h3{display:flex;align-items:center;gap:12px;margin:0 0 24px;font-size:21px;line-height:1.3;color:#17345c}
.charter #derechos .charter-rights-icon{display:flex;align-items:center;justify-content:center;width:38px;height:38px;flex:0 0 38px;border-radius:10px;background:#3163b3;color:#fff}
.charter #derechos .charter-column :is(.charter-checklist,.charter-list){list-style:none;padding:0;margin:0}
.charter #derechos .charter-column :is(.charter-checklist,.charter-list)>li{display:block;position:relative;padding:0 0 0 18px;margin:0 0 20px;font-size:14px;line-height:1.8;overflow-wrap:anywhere}
.charter #derechos .charter-column :is(.charter-checklist,.charter-list)>li:last-child{margin-bottom:0}
.charter #derechos .charter-column :is(.charter-checklist,.charter-list)>li::before{content:"";position:absolute;left:0;top:9px;width:6px;height:6px;border-radius:2px;background:#a7c9fa}
.charter #derechos .charter-checklist>li>.ui-icon{display:none}
.charter #derechos .charter-column strong{color:#17345c}
@media(max-width:1000px){.charter #derechos>.charter-columns{grid-template-columns:1fr 1fr}.charter #derechos .charter-column:last-child{grid-column:1/-1}}
@media(max-width:640px){.charter #derechos>.charter-columns{grid-template-columns:1fr}.charter #derechos .charter-column{padding:24px 20px}.charter #derechos .charter-column:last-child{grid-column:auto}}

/* Shared section-heading hierarchy throughout the charter. */
.transparency.charter :is(.trans-heading,.charter-section-heading,.charter-summary .accessibility-intro){display:block;text-align:left;margin:0 0 24px;padding:0;background:none;border:0}
.transparency.charter :is(.trans-heading,.charter-section-heading,.charter-summary .accessibility-intro)>.trans-eyebrow{margin:0 0 12px;font-size:11px;line-height:1.5;letter-spacing:.1em;text-align:left}
.transparency.charter :is(.trans-heading,.charter-section-heading,.charter-summary .accessibility-intro)>h2{max-width:none;margin:0;font-size:clamp(26px,2.6vw,34px);line-height:1.25;text-align:left}
.transparency.charter .trans-heading>p:not(.trans-eyebrow){max-width:none;margin:16px 0 0;font-size:15px;line-height:1.9;text-align:left}
.transparency.charter #quejas>.charter-section-heading{margin-bottom:0}
.transparency.charter #quejas>p{align-self:start;margin:0}

.transparency.charter #apartados>.trans-heading{display:flex;flex-direction:column;align-items:stretch;gap:0}
.transparency.charter #apartados>.trans-heading>p:last-child{position:static;float:none;align-self:stretch;justify-self:start;width:100%;max-width:none;margin:16px 0 0;text-align:left}